Job Title: Payments Analyst / Team Lead

Location: London, 5 day's onsite p/w

Salary: £50,000 - £55,000 + Bonus

 

Company Overview:

Our client is a fast-growing, FCA-authorised fintech company transforming the payments and treasury landscape through innovative technology. The company provides a fully integrated digital platform and mobile app tailored for global individuals and corporations, offering intuitive next-generation financial solutions. The payments department is currently a lean, high-performing team requiring experienced leadership to maintain operational excellence.

 

Role Overview:

We are seeking a Payments Analyst with team lead capabilities to support day-to-day operations, supervise analysts, and step in as deputy when the Payments Manager is unavailable. This role requires hands-on experience in payment processing, a strong understanding of treasury and banking operations, and proven leadership and supervisory experience.

 

Key Responsibilities:

 

● Process domestic payments (BACS, CHAPS, Faster Payments) – incoming and outgoing.

● Process international payments and manage SWIFT transactions (MT103, MT199).

● Book foreign exchange (FX) transactions and monitor card payments

● Perform second checks and authorise manually entered or repaired payments.

● Lead, supervise, and mentor payments analysts, providing guidance on daily operations.

● Act as deputy for the Payments Manager when required, ensuring continuity of operations.

● Liaise with internal teams and clients regarding rejected or exceptional items and required documentation.

● Communicate with clients on payment and account queries, maintaining high service standards.

● Assist the Compliance team with transaction monitoring and treasury reconciliation.

● Maintain and create procedural documentation to ensure process clarity.

● Resolve issues proactively to minimise client dissatisfaction and potential revenue loss.

● Coordinate with counterparty banks to confirm and investigate outstanding items.

 

Skills & Requirements:

 

● Proven leadership and supervisory experience within payments, treasury, or banking departments.

● Hands-on experience with domestic and international payment processing, including SWIFT, CHAPS, Faster Payments, and FX booking.

● Solutions-focused, detail-oriented, and highly organised.

● Excellent verbal and written communication skills.

● Ability to manage multiple tasks in a fast-paced environment under tight deadlines.

● Strong problem-solving skills and sound decision-making abilities.

● Advanced Microsoft Excel skills.

● Self-motivated, reliable, and trustworthy.

● Comfortable working independently and collaboratively as part of a team.