Helpdesk Analyst / Senior Helpdesk Analyst, Jobs, West Midlands, 288
Helpdesk Analyst / Senior Helpdesk Analyst

Location: West Midlands

Salary: Competitive

Contract Type: Permanent

Ref. 288

Helpdesk Analyst / Senior Helpdesk Analyst

My client is a successful IT services business in Tamworth looking for a driven helpdesk analyst to support them on a growing workload after taking on some great clients. They are looking for a variety of experience levels to support them across a variety of responsibilities in desktop, infrastructure and network support.

As expected, a background in a helpdesk role will be necessary along with a problem-solving mindset, strong customer services and a clear telephone manner. The technologies that you will be working with across these roles include but are not limited to;

  • Active Directory
  • Group Policy
  • MS Exchange 2010/2013
  • Windows Server 2008/2008R2/2012
  • Citrix management and troubleshooting
  • LAN and WAN network support
  • Backup of server storage systems

If you are looking for a new opportunity at a competitive salary and benefits package then please apply or get in touch with Sam Doney at Revoco for more information.

 

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