Application Support Engineer, Jobs, 351
Application Support Engineer

Location: London

Salary: £55,000

Contract Type: Permanent

Ref. 351

Application Support Engineer

A well-known company based in Central London are looking to recruit an Application Support Engineer to join them on a permanent basis. Come and work for a client who is situated in some of the most stunning offices in London, offering an excellent working culture and competitive benefits.

Responsibilities :

  • Monitor and respond to tickets submitted through an incident management system
  • Prioritize and handle service requests and incidents
  • Troubleshoot and resolve application or integration issues
  • Progress issues and provide relevant information for troubleshooting or for clarification
  • For new requirements e.g. SSRS report, make sure that all information has been capturing before passing the information to the Dev team
  • Provide support to the customers around key reporting & processing deadlines, which may require some out of hours support

Required background and skills :

  • Finance Systems background
  • Good understanding of Financials terminology 
  • Experience working in an applications production support/application development environment
  • Ability to work with both technical and non-technical groups and be able to explain technical answers in a non-technical way. 
  • Application configuration and implementation of finance solutions into the operational environment
  • Competent in financial accounting including ledger management, budgeting & forecasting
  • Provide training to other support team members and tech champions
  • Write documentation for non-Tech people
  • Data administration (SQL) 
  • Advanced excel 

If you would like to apply for the role please apply with your CV ASAP

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